Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-south-padre-island-texas.primarycareaid.com (hereafter referred to as “Home Care South Padre Island Texas,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with Home Care South Padre Island Texas, including:

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

  • You sign up and use our applications and services as an authorized user.
  • You visit our website, including any linked pages, to obtain information or services.
  • We communicate with you via emails, newsletters, phone calls, or text messages for marketing, service updates, or support purposes.

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Information: Your user name and password details required for accessing your account.
  2. Payment Information: Details related to your payment methods used for purchasing our services or products.
  3. Financial Information: Banking information and transaction records associated with billing and payments.
  4. Purchase Information: Data about the products or services you have purchased from us, including quantities and order dates.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network data collected through our apps to enhance user experience.
  6. Location Data: Information about your geographical location when you use our GPS-enabled services or provide consent for location tracking.
  7. Feedback: Your responses to customer satisfaction surveys or feedback forms.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
  9. Product Information: Data about products you view, search for, or purchase on our e-commerce platform.

We gather this data through various means, including direct user input, automatic logging files, and third-party service providers’ data collection processes.

Cookies

We use cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, like secure login and navigation.
  • Preference: They remember your preferences, such as language settings or display options.
  • Analytics: Used by analytics tools to collect information about how users interact with our site, helping us improve its performance.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration we retain personal data depends on the purpose for which it was collected and is in compliance with applicable laws. Here’s an overview:

  • We keep account information as long as your account remains active or until you request its deletion.
  • Payment and financial data are retained for billing purposes and may be stored for up to [specific retention period] after the last transaction.
  • Purchase history is maintained for our records and marketing analytics, generally for a period of [retention period].
  • Other types of personal data will be deleted or anonymized once they are no longer needed for the purposes described in this policy.

Security Measures

We prioritize protecting your personal data by implementing robust security measures:

  • Employing encryption for secure data transmission and storage.
  • Utilizing secure third-party service providers who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have your inaccurate or incomplete personal data updated.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  • Restriction: Limit the use and disclosure of your data.
  • Portability: Receive a copy of your personal data in a structured format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  • Appeals/Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

Please contact our privacy officer if you wish to exercise any of these rights, and we will assist you in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will be effective immediately upon publication.

Contact Information

For any inquiries, unsubscribe requests, feedback, or data-related questions, please contact us:

We appreciate your trust in our services, and we are committed to safeguarding your privacy throughout your interaction with Home Care South Padre Island Texas.